You can use the feedback widget on any page of the Avatria Convert app to send information to the Avatria team for review. The widget will also allow you to chat with an Avatria representative if one is online at the time you need assistance.
To use the feedback widget, click on the Help button shown on the bottom right of the Convert app:
When chat is not active, clicking on this button will pop open the following form. The email address and description fields are required before you can submit, and you also have the option of adding an attachment along with you message.
Once you have submitted the form, you will get a confirmation of the submission on the page and will also receive an email containing the records of your submission. An Avatria team member will be in touch with you shortly after you send your message if there are any follow up questions.